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The shipping and logistics company will be in touch to arrange a delivery time
**Check your phone/emails for messages from Dele sales03@thunderlaser.ca and/or the freight shipping company**
Please Note: Not all shipping trucks are equipped with a lift gate that can lower your machine to the ground.
Dele from our head office will let you know if the available delivery trucks have liftgates (we try our very best but sometimes this option is unavailable)
**If you need a forklift to remove your laser, let us know ahead of time.**
Once you receive your tracking #, follow it closely on the courier’s website. Most of the time the delivery date is the day it will arrive at the depot. Depending on your location, they may only come out to your location 1 day a week, so if you miss your chance, it could be a whole week delay.
If you aren’t clear, ask them about how the crate will be loaded, the use of the lift gate etc. They often will offer a 1hr call ahead but that is not guaranteed either, each driver will handle that and some are way better than others.
**Deliveries are “Curb Side”. A driver that is willing to help you push it up your driveway is not included.
We manufacture our machines so they can fit through a doorway. Check out our resources below for more information on fitting your laser into tight spaces
You will need to determine your exhaust exit plan. The plan should include a way to route the exhaust ducting, to mount the fan, to power the fan and to allow for make up air back into your space. Try to minimize the exhaust length and keep the exhaust fan as close to the discharge as possible. You may need to purchase an extension cable for the exhaust fan if your setup requires it. You can also run a filter box setup that can interface with the machine.
Your Thunder Bolt machine does not require any custom electrical upgrades, but requires a dedicated circuit.
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