Customer Support

blog cover image. medium close up of thunder laser Nova machine. overlaid tezt says common startup tips for thunder laser nova

Common Startup Tips for your Thunder Laser

It’s your first time using your Nova series machine. Startup Tips for your Thunder Laser

zee kesler October 22, 2024

Thunder Bolt vs XTool P2 Canada

The price of both machines are similar, but that is where the comparison ends.

zee kesler October 11, 2024

Thunder Laser Maintenance Checklist

To keep your machine running smoothly, here are tips to keep it clean and tip top shape.

Reade Richards October 11, 2024

sq banner blog cover recieving and unpacking your nova series laser. a man opening a wood crate

Receiving and Unpacking Your Thunder Laser

So the big day has come – the machine is here and it is GO TIME. Now we’re going to cover setting up your machine in its space to get ready for your first cuts

zee kesler October 11, 2024

a close up image of thunder laser head cutting a red material into an intricate design like victorian brocade

Your First Cut on your Thunder Laser

Many new Nova users get stumped common issues , so it is good to review them again

Reade Richards September 13, 2024

sq blog banner receiving and unpacking your thunder bolt laser an image of a thunder bolt in a box on a pallet jack. a thunder bolt laser blue and white metal machine

Receiving and Unpacking Your Thunder Bolt Laser Engraver

So the big day has come – the machine is here and it is GO TIME. Now we’re going to cover setting up your machine in its space to get ready for your first cuts

Reade Richards August 24, 2024

4 nova series thunder laser machines with a stock image of agarage in the background. overlaid are the words preparing your workspace for your nova machine square image

Preparing Your Workspace for Your Nova

You have your delivery date, time to ensure your venting electrical is ready. stand is built and delivery path is clear.

zee kesler August 24, 2024

cover photo for blog says Thunder laser mirror alignment. a diagram showing how to align mirrors on a Thunder Laser laser cutter machine. there are 2 laser beams one is coming from the tube and the other from the red dot pointer which both reflect off of 3 mirror, mirror 1 in the back left panel of the machine, mirror 2 in position 1 which is with the gantry moved to the back left of the bed inside the machine, mirror 2 also can be moved to the front left into position 2 then reflects the beams to mirror 3 which is inside the laser head and reflects downward onto the bed.

Align Mirrors on my Laser Cutter

Aligning the mirrors on your Thunder Laser machine requires a bit of patience. Don’t get fooled by the red dot pointer!

zee kesler August 24, 2024

Light skinned woman with purple hair, tattoos on her arms and a mint green hoodie stands in front of a Thunder Laser Nova machine

Free Thunder Laser Training: Pre-Training Checklist

Pre-Training Checklist: Welcome to the Thunder Family. Get the most out of your free training by reading this checklist.

zee kesler June 18, 2024

SQUARE POSTER FOR WEBINAR JUNE 6 9AM PST LASER BUSINESS BLASTOFF WITH AN IMAGE OF A LIGHT SKINNED GIRL WITH BROWN HAIR AND GLASSES

Webinar: Marketing Your Laser Business

Setting up the systems you need to start a new business can be time-consuming and kinda….annoying.

In this webinar, we will cover some of the affordable tools and features you need to market and run your new laser business.

zee kesler May 21, 2024

blog cover image: screenshot of scanning offsets and gold card

Scanning Offsets for your Thunder Laser

The most important part of a LightBurn setup is entering the scanning offsets for your Thunder Laser found on your gold card.

zee kesler May 16, 2024

THUNDER LASER ACCESSORIES blog cover images: rotary inside a thunder laser machine bed and a close up of a hand adjusting a camera on the inside lid of a thunder laser machine

Thunder Laser Accessories

After you have a decent handle on how to run the machine, add in your Thunder Laser accessories such as your lenses, rotary, or camera.

zee kesler May 13, 2024